We will always notify you if something has unexpectedly gone wrong but sometimes things can go unnoticed or wont show up immediately.
PLEASE ALWAYS CALL US STRAIGHT AWAY IF YOU NOTICE ANY OF THE FOLLOWING AND ARE CONCERNED WHAT YOU NEED TO DO.
Please follow our guidelines for help and advice.
These usually appear around the sanitary areas and be caused if your dogs hair was matted, or it’s the first time your dog has been shaved close (short) for the first time. Hot clipper blades can also cause a rash but we regularly spray our blades with cooling spray and change the blades over to prevent overheating. Your dogs skin might just be reacting to the clipper oil/spray. A soothing, sometimes antiseptic ointment may be needed.
We are very careful and experienced in using our sharp equipment but accidents happen with moving targets. If we notice a nick we will have one of our in- house vets clean and dress it as appropriate and inform you. If you find one that we haven’t noticed please keep it clean and call us immediately so we can take necessary action. Key areas are ears, sanitary areas, feet pads and legs.
The nails can only be cut back as far as the quicks (the blood vessel within the nail) We always try to cut the nails as short as possible but our humane policy is that we leave the nails slightly longer than preferred to avoid cutting the quick on dogs that do not like having their nails cut. With this method we take out the discomfort from an already nervous dog. Sometimes though, either from the dogs jumping around or quicks that are hard to see because of black nails, we cut the quick. We have a product that is designed for this happening which coagulates the blood. If in rare circumstances that your dogs nail starts bleeding at home then its nothing to worry about but please let us know.
Whilst many dogs feel great after a groom we have had feedback that some dogs seem withdrawn and not themselves, this is especially so in nervous/ timid dogs. Please be rest assured we have taken lots of care with them and it doesn’t mean something bad has happened! But do let us know as next time we can try booking them in at a time where the parlour isn’t so busy, or there’s not other noisy dogs in which can contribute to anxiety.
Dogs also pick up on their humans energy, if you react horrified that your their hair has all been clipped off, then they will sense something is wrong with you and react to that.
Some of our furry friends are simply just knackered after their groom and having fun!