Please adhere to our guidelines during the Covid-lockdown. If you cannot follow these then unfortunately we cannot groom your dog. Our staffs safety is paramount to us, as is yours.
please wear a face mask
please arrive to your appointment at the exact allocated time
do not go to the vets front door and attempt to make contact
Call the groomer via our new number and wait across the road opposite the vets side door.
The groomer will put on a slip lead and then ask you to move all your collars/ leads and harnesses
Groomer will take dog inside and groom
Payments will be taken when you pick up your dog, we now take card payments or you may pay by cash in a clear envelope
Dogs MUST be picked up at groomers allocated time. The groomer will RING YOU when they are ready
Usual extra costs such as de-matting will also still apply
We advise you to have short haircuts incase of further lockdowns
Call the groomer when you arrive back outside and wait on other side of the road again
The same handover protocol will happen
Please do not attempt to approach the groomer and stay 1metre minimum away at all times.
If anyone in your household is displaying covid-19 symptoms your dog should not be groomed
If anyone in your household is high risk try to get a member from household to bring dog in
With the current ongoing Covid-19 situation we are opening in accordance with the Government and the pet industry federation who have said we are able to continue business in keeping with their recommended guidelines.
GREAT NEWS WE FINALLY HAVE A NEW DIRECT PHONE NUMBER TO THE PARLOUR! 01206 760675
Please find on this link the dog grooming business guidelines from the pet industry federation