We strive for customer care, and part of that for us is giving our clients the ‘choice’ to give us feedback. Thats why we always send a follow up email. If you do not receive this, please let us know as it may be because your email was not taken correctly. We use this feedback to ensure we are providing you with the best service and care to you and your doggies.

However we do not ask clients to review us, all our lovely reviews on social media are because our clients are genuinely so happy with us they went out of their way to review us….. Now thats true testimonials!

I am so impressed and amazed by your customer service and your love and care for Ben, I am so pleased with his first hair cut, and so happy we have found the right place for Ben to get his hair cut Thank you to everyone at Doggroomology”

Louise Jones

“ I just wanted to say a huge ‘thank you’ for all of your hard work and patience when you groomed my ‘relentless’ Cocker Spaniel, Elsa, yesterday. She looks absolutely amazing after her first ever haircut. I know she must have taken long to do! Thank you so much. Oh and needless to say, Cavaliers Sacha and Pippa look fab too! ”

Heather Horner (Colchester)

“Hello Becky and Callie, I would just like to say another thank you for your fabulous work! Roxie looks and feels amazing! She seems to have an extra spring in her step today, showing off her new look. Lol!! Thanks again, we will definitely see you again. Many thanks, ”

Becki and Roxi McCue (Colchester) xxx

British Dog Groomers Association



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